Ten years ago we were just like any other provider—supporting technology without really supporting our customers. Luckily, we came to our senses and
realized businesses were growing tired of hosting-as-usual. They were searching for a business partner, not a technology vendor, who would literally act as
an extension of their business.
So we made the choice to change our ways and began building Rackspace around our customers' needs. Sounds simple, but it's something our competitors seem incapable of doing. Now, everything we do—all of our products, services and support—is about what's best for our customers.
And what works for our customers, seems to work well for us. It's why tens of thousands of customers rely on us to manage their some or all of their IT needs for them. It's why we're now the world's leader in hosting.
Every provider will tell you how great their support, uptime, expertise, guarantees, etc., are. Take a close look. What they're really offering
you is nothing close to what Rackspace does.
A Toolbox of Hosted IT Solutions
For every business and budget there's a unique need. That's why we deliver a portfolio of solutions like Managed Hosting, Cloud Hosting and Email Hosting, each with a diverse mix of products. Learn More
The Safe Hosting Choice
There's a confidence that comes with trusting your business to the hosting provider that is stable and secure. We're financially sound and have the expertise, support, services and solutions you'll need now and ten years down the road.
The Fanatical Support Promise™
It's our commitment to supporting you the way you expect to be supported. And it's not an empty commitment with nothing behind it. It's actually part of our Master Service Agreement. Doing right by our customers—that's what it's all about. Learn More
Fanatical Support For All
It's our commitment that the last thing any of our customers ever need to worry about is their hosted environment. No matter if you're a one-person shop or a global conglomerate, we do it all, including the worrying, for you. Learn More
Very Live, 24x7x365 Support
And we don't mean one person manning the desks at 2:00AM. It's teams of experts working at any time on any day. So on the off chance something goes wrong at 3AM, you don't have to wait hours for something to get done about it. Learn More
Your Very Own Dedicated Team
No more call centers. No more dealing with a different person every time you need something. You will know your dedicated Rackspace Support Team and, they'll know you. More importantly, the team is built around your needs, not ours. Learn More
Experts by Any Definition
Hundreds of certified experts, consistent industry awards and recognition and strong technology partnerships all translate into one thing—we are the experts who can help tech savvy customers or those who are just starting to learn. Learn More
100% Network Uptime Guarantee
Our Zero-Downtime Network™ guarantees you get nothing less than 100% Network Uptime. We're so confident in our guarantee that we didn't have to fill it with loopholes, unlike other providers. Learn More
1-Hour Hardware Replacement Guarantee
Sooner or later hardware will break. When it breaks at Rackspace, it's usually fixed before you even know something is wrong. And less hardware downtime obviously means more visitors, users, productivity and revenue.
So we made the choice to change our ways and began building Rackspace around our customers' needs. Sounds simple, but it's something our competitors seem incapable of doing. Now, everything we do—all of our products, services and support—is about what's best for our customers.
And what works for our customers, seems to work well for us. It's why tens of thousands of customers rely on us to manage their some or all of their IT needs for them. It's why we're now the world's leader in hosting.
Every provider will tell you how great their support, uptime, expertise, guarantees, etc., are. Take a close look. What they're really offering
you is nothing close to what Rackspace does.
A Toolbox of Hosted IT SolutionsFor every business and budget there's a unique need. That's why we deliver a portfolio of solutions like Managed Hosting, Cloud Hosting and Email Hosting, each with a diverse mix of products. Learn More
The Safe Hosting ChoiceThere's a confidence that comes with trusting your business to the hosting provider that is stable and secure. We're financially sound and have the expertise, support, services and solutions you'll need now and ten years down the road.
The Fanatical Support Promise™It's our commitment to supporting you the way you expect to be supported. And it's not an empty commitment with nothing behind it. It's actually part of our Master Service Agreement. Doing right by our customers—that's what it's all about. Learn More
Fanatical Support For AllIt's our commitment that the last thing any of our customers ever need to worry about is their hosted environment. No matter if you're a one-person shop or a global conglomerate, we do it all, including the worrying, for you. Learn More
Very Live, 24x7x365 SupportAnd we don't mean one person manning the desks at 2:00AM. It's teams of experts working at any time on any day. So on the off chance something goes wrong at 3AM, you don't have to wait hours for something to get done about it. Learn More
Your Very Own Dedicated TeamNo more call centers. No more dealing with a different person every time you need something. You will know your dedicated Rackspace Support Team and, they'll know you. More importantly, the team is built around your needs, not ours. Learn More
Experts by Any DefinitionHundreds of certified experts, consistent industry awards and recognition and strong technology partnerships all translate into one thing—we are the experts who can help tech savvy customers or those who are just starting to learn. Learn More
100% Network Uptime GuaranteeOur Zero-Downtime Network™ guarantees you get nothing less than 100% Network Uptime. We're so confident in our guarantee that we didn't have to fill it with loopholes, unlike other providers. Learn More
1-Hour Hardware Replacement GuaranteeSooner or later hardware will break. When it breaks at Rackspace, it's usually fixed before you even know something is wrong. And less hardware downtime obviously means more visitors, users, productivity and revenue.
